May 2011

Rail 671: McNulty fails the test

Rail 671: McNulty fails the test

There was something fitting, poignant even, about the fact that when Sir Roy McNulty was speaking at the press conference ...
McNulty taken through the grinder

McNulty taken through the grinder

I blogged about the McNulty report yesterday for TSSA - http://www.tssajournal.com/blogs/christian-wolmar/dream-radical-approach-railways - and will be writing about it in my ...
Fragmentation is the problem, not the solution

Fragmentation is the problem, not the solution

Here is a bold prediction about today’s report into cutting costs on the railways: whatever it finds, passengers will suffer ...
Rail 670: Project assessment is a fiddle

Rail 670: Project assessment is a fiddle

In one of those obscure but important announcements that trickle out of government, Philip Hammond, the increasingly prominent transport secretary, ...
The difficulties of defending the railway

The difficulties of defending the railway

I have been on TV and radio on the story of the SWT ticket office clerk, Ian Faletto, who reportedly ...
How train companies could learn about customer service

How train companies could learn about customer service

Memo to train companies: I have had several recent dealings to put my children on the car insurance with Direct ...
Rail 669: stop this railway blame game

Rail 669: stop this railway blame game

When the news about the fire in a scrapyard under the M1 came on the Radio 4 Today programme, the ...
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