There was no shortage of dropped jaws when news about the appointment of the recently ennobled Peter Hendy as rail minister. This was certainly a left field move taking everyone – perhaps even himself – by surprise and raises numerous basic questions about how he will handle the change from Network Rail chairman and long time transport manager to being the minister responsible for railways. As well as surprise, however, there was almost total support for Hendy with many of my contacts in the industry praising Keir Starmer for what they saw as an ‘inspired’ appointment. Typical of the reaction was the comment in Passenger Transport which said: ‘Nobody at a senior level understands the railways, and indeed public transport, as well as Peter Hendy.
I better make my position clear. I’ve known Peter Hendy since my days in the mid 1990s as transport correspondent of The Independent when I was tipped off by my predecessor that he was a man worth talking to. I promptly mistakenly wrote his name as Kendy in my contacts book and it remains in that long abandoned little volume as one of the few entries under K!
Over the years, I have had many friendly conversations and lunches with Peter interspersed with a few disagreements which occasionally have involved quite fierce text message exchanges such as one recently where he accused me of peddling right wing ‘prejudices’. That makes for what I feel is a healthy relationship between industry leaders and journalists, and Peter, to his credit, has always been prepared to engage in discussions and to explain thinking behind decisions, rather than, like many senior people in the industry, hiding behind bland official statements. And final disclaimer: despite these occasional disputes, Peter has kindly agreed to write the introduction for the new version of my history of Britain’s railways, Fire & Steam, due to be published in the autumn to mark the 200th anniversary of the Stockton & Darlington Railway.
When I first knew him, he was managing director of a bus company which was part of London Transport but then he soon became a member of the management buy out team which took the operations. Within a few years, the company was sold to FirstGroup, enabling him to cash in his shares and he has used subsequently used some of that money to buy two Routemasters which he enjoys driving for many charity events. More importantly, with his experience as a bus manager, he was appointed first as Director of Surface Transport and later as Transport Commissioner for the newly created Transport for London.
And it was as commissioner that he showed his politics skills which will be much needed in his new role. Appointed first in 2006 in the middle of Ken Livingstone’s second term as London mayor, remarkably he survived the transition – again much to many industry the surprise of many transport commentators including this one – when Boris Johnson took over in 2008. He remained in post till 2015, near the end of Johsnson’s term and quickly became chairman of Network Rail, another surprise among many in the industry.
Straddling the Livingstone and Johnson eras could only have been accomplished by a consummate politician. There were moments when he was sorely tested such as Johnson’s insistence on a new bus design, ‘the new routemaster’ which pandered to his boyhood memories of ‘hopping on a bus’ at traffic lights. The bus was a daft innovation with two staircases, to take in the rear platform which under modern health and safety rules had to have a door preventing anyone just ‘hopping’ on. Briefly millions of Transport for London funds were wasted on ‘conductors’ who, in this age of Oyster and contactless travel, did nothing but stand at the platform watching the world go by.
The bus was specifically designed, at great cost, for Transport for London and no others of that design have ever been sold by Wrightbus, the manufacturers. It replaced the bendybus which was a far more efficient people carrier and, embarrassingly, the capacity of the new bus had to be limited as it was too heavy, but Hendy was forced to accede to these decisions, even driving the new bus for part of its inaugural route, while knowing that the concept was fundamentally flawed and a piece of misguided Johnson nostalgia.
In a way, oddly, this augurs well for his role as minister. He is no longer a free man to express his views and carry out whatever policies he supports, tempered only by fellow board members. Now he is part of a ministerial team, indeed a Labour team despite his having being ennobled as a crossbencher, and therefore subject to party discipline.
That is going to be a fascinating watch. Over the past few months, I have disagreed with the move to put Network Rail at the top of the Great British Railways, overseeing the rest of the railway. Like many industry leaders, they want to see an independent GBR with oversight over both operators and the infrastructure manager because they are concerned that what is basically an engineering company will not act in passengers’ best interests.
While the Tories were undoubtedly wedded to putting NR at the top, Labour’s shadow team prevaricated. Louise Haigh stated repeatedly that she wanted to be the passenger in chief and certainly her vision seemed to be that GBR should control the industry, not simply be a ‘guiding mind’. Before the election, Hendy defended very strongly the position of Network Rail at the top of the industry, arguing that there was no other suitable organisation to take on that role. Now, of course, will have a role in setting up the new structure but it will not be up to him to decide on the future role of Network Rail. He may even be required to implement a structure that he does not think is the optimal one if that is the decision of his Labour colleagues. Collective responsibility is the name of the game for ministers.
It is not the only dilemma he faces. In the past Hendy has been very critical of some of the actions of the trade unions but now the first priority of the Labour administration has to be to stop the industrial action which has been so damaging to its performance in recent months and helped to create an atmosphere of despair in the industry. Again, may have to do a ‘Boris bus’ reverse ferret and stomach acceding to demands from the brothers and sisters which he personally thinks should not be agreed.
Hendy will now have to demonstrate every facet of his political skills that enabled him to shift seamlessly from Livingstone to Johnson, and then take up a post with a railway company after years focussing on buses. It is a challenge I am sure he will relish, but I suspect there will not be much time for jaunts driving his beloved Routemasters.
Overcrowded trains
A reader has told me what must be a great addition to the ‘wrong type of snow’ tropes on reasons why a train service was not available. He tells me that his partner, Sue Rowlands, was travelling on a west country service out of Paddington on June 14 and when it reached Reading, ‘there was an announcement that everyone had to leave the train because too many passengers were making it too heavy and it was dangerous’. Eventually, some passengers were allowed back on and the train proceeded westwards, though did not call at all the scheduled stops.
I checked what seemed an incredulous story with GWR and was given a response that did not quite confirm or deny what I had been told. The service was apparently short-formed and consequently very crowded, and therefore ‘to run the service safely and ensure customers were not having to wait longer than needed, we decided to run it non stop from Reading to Taunton, adding in the extra stops into the proceeding service’.
Now I cannot confirm what the conductor said on the train but I am assured by my correspondent that ‘hundreds of passengers were left on Reading station’ as a result of the on board announcement, presumably they were travelling to intermediate destinations. So whether overcrowding becomes another ‘wrong type of snow story’, which by the way was never an accurate quote, is unclear.
Interestingly, I have noticed that in their efforts to prevent overcrowding, companies are somewhat ‘economical with the verité’ as was once famously said. The LNER website, for example, tries to stop people buying off-peak tickets for services that the company reckons are full, even though there is nothing to prevent people without a seat reservation from getting on the particular service. Indeed, I do so recently on the Inverness midday train which is a superb service to York and inevitably there were plenty of reserved seats where the passengers had not turned up. Yet, while the train was waiting to depart the conductor. This is all part of a move away from a walk up service which the new government should resist. If people want to get on a crowded train, they should not be deterred by what is fundamentally misleading information. Another one for Hendy’s long list.